Dining
Ochsner Medical Center - West Bank houses Café 504, a cafeteria that offers several dining choices, including a grill, hot food, sandwiches and salads. The cafeteria is located on the first floor of the facility and is open Monday - Friday.
Hours:
- Breakfast: 7 a.m.-9:30 a.m.
- Lunch: 11 a.m.-2 p.m.
PJ’s kiosk (located in the front lobby)
Hours:
- Monday - Friday: 6:30 a.m.-3 p.m.
- Saturday - Sunday: 8:30 a.m.-2 p.m.
Gift shop
Our gift shop carries a wide selection of gifts and products for any occasion. We offer balloon bouquets, flower and plant arrangements, cards and gifts for all ages. Proceeds from sales benefit research at Ochsner.
Hours of operation:
Monday - Friday: 8 a.m.-4 p.m.
Closed Saturday and Sunday
Contact us: 504-391-5125
Food and nutrition services
Food and nutrition services can accommodate special food requests. Please notify the department's staff in advance, if possible, for any specific dietary needs such as kosher or vegetarian meals or other special food requests.
Patients may also enjoy comprehensive room service, allowing them to choose and order meals at their convenience. Each meal is freshly prepared to order and is delivered to the room within 30-45 minutes.
Pastoral care services
Pastoral care services are available through our hospital chaplain. Chaplain and extraordinary ministers of holy communion provide sacramental ministry and prayer. For our patients and visitors, we have a chapel on the second floor of the hospital adjacent to the family unit waiting room. If you have any questions or concerns, please feel free to contact the chaplain's office at 504-391-8819 or 504-595-8393.
Television, telephone and Wi-Fi services
All hospital rooms are equipped with a television, telephone with amplifier capability and wireless internet access. Those requiring services for hearing impairment can request sign language interpretation services, telecommunication devices (TDDs), assistive listening devices (ALDs) and other aids and services at no additional cost. In addition, all televisions are equipped with closed captioning capability.
Special services, hard of hearing and interpretive services
Services and equipment available for the visually impaired and others in need of special services include:
- Syringe magnifiers
- Flat magnifiers
- Large print materials such as communication cards and pictographs
- Diabetes education materials
- DVDs with detailed audio content for diabetic education
- Braille indicators are throughout the facility for elevators
- Directional signage
- Handicapped parking spaces
Ochsner Medical Center - West Bank is required by law to provide interpreter services to those who are deaf or who have limited english proficiency free of charge. If you are scheduling hospital procedures or appointments in advance, you should have your scheduler determine whether a patient or possibly a family member accompanying the patient needs an interpreter or other auxiliary aid or service.
- For outpatient diagnostic or laboratory procedures, call 504-391-5150.
- For inpatient or outpatient surgery, call 504-391-5600.
- For direct admits, please call 504-391-5151.
- The Telecommunications Device for the Deaf (TDD) direct number is 504-207-1226.
Parking
Parking in the hospital parking garage is free.
Emergency department patients and their family members can also park in the lot at the back of the hospital near the emergency department and patient registration entrances.
Please call 504-392-3131 if you have questions about parking.
