No-Contact Check-in with MyOchsner Mobile Check-in

Two Options to Check in for Your Appointment

• With Mobile Check-In, simply complete ePre-Check before your appointment and click "I'm Here" in the app when you park

• Or, visit the registration desk to check in for your appointment

Low-Touch Payment Options

MyOchsner's ePre-Check lets you pay your copay before your appointment. You can complete required information up to seven days before your appointment. Our locations also accept contactless payment options including Google and Apple Pay.

Log in to MyOchsner to ePre-Check

What Are the Technical Requirements for ePre-Check and Mobile Check-in?

• A mobile phone or tablet with iOS or Android operating system
• The MyOchsner app installed and Ochsner Health selected as your healthcare provider
  • You can find the MyOchsner app in the App Store (iPhone) and Google Play Store (Android)

• Complete ePre-Check in the MyOchsner app before you arrive for your appointment

Here’s How to Do ePre-Check and Mobile Check-in

1. Begin MyOchsner Patient Registration Self-Service by completing ePre-Check via the MyOchsner website or MyOchsner mobile app. ePre-Check must be fully completed to utilize Mobile Check-In
2. Upon arriving at an Ochsner facility, log in to the MyOchsner mobile app and select “I’m Here” from the appointment once you are ready to check-in
3. If you have fully completed ePre-Check and confirmed arrival, you are checked in for your appointment. 

Learn more about MyOchsner and how to log in or sign up.

Contact Us

For MyOchsner patient support, contact us:

• By email at MyOchsner@ochsner.org
• By phone at 877-339-2637

The MyOchsner Patient Support Team is available Monday-Friday, 8 a.m.-5 p.m.